Frequently Asked Questions                      ______________________________________                        



 
                        

With the release of Windows XP, Microsoft have changed the way that Screen Savers are added to the Screen Saver selector (Display Properties, Screen Saver, Screen saver, dropdown list). This results in all of our programs produced before November 2001 not appearing on the screen saver list, however they work as slide shows. We have produced a Patch. Please open XP Fix for Floppies to add 'Tours' to the list or XP Fix for Australia CD to add 'Australia'. The patch assumes that the PROSTAR.SCR file is in the Windows folder on drive 'C'. This is not always the case. If you still have problems do a search for the file and rename it to Tours.scr this will fix things. (The names are case sensitive hence the compatibility problem with XP). This patch was successful for the original release of XP only. Microsoft have circumvented this fix in further service releases. We apologise for this unforseen change to Windows which has successfully eliminated the 3rd party screen saver market and with it our screen saver business. "Murray Views" www.murrayviews.com.au were the distributors of all of these products and advised resellers in November 2001. Murray Views have now produced a new range 'in house' which overcomes these problems. Please contact them directly for all of your screen saver needs.

Q. How do I select which of my screen savers to run?  
     I have Australian Animals and World Tour - how do I select Animals to be my 
     default Sreen saver?
A.  Right click your desktop, go to Properties, Screensaver, select Tours, Settings, click the
      Catalog screensaver name, you will find a list of all of the Titles installed. Click the one you
      want, then OK.

Q. Can I join all of my single Screen Saver titles together to make one 
     Mega Screen Saver? 
A. Unfortunately no, however, our CD can display all titles separately or as one Mega 
     "All of Australia" 150 Image Screen Saver or Slide Show.

Q.  Windows NT 4.0 (SP5) "File Error can not find PSDATA.DLL"
A.  Install the "World Tour" Screen Saver Here.
     This will install a PSDATA.DLL file in the C:\WINNT directory.

Q. Will you be producing a Living Reef NTSC DVD? 
A. No, the conversion to NTSC did not meet our quality standards.

Q. Why are my PCVIDEOCD's jerky?
A. The minimum system requirements for optimal video playback are:-
     Pentium II processor 450MHz or faster
    Windows 98 Second Edition, Windows ME, Windows 2000 or Windows XP
    (with latest DirectX Windows Updates installed)
    Windows 98 first edition may produce jerky video. 
 


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boultons MultiMedia, PO Box 5432, Hervey Bay, QLD, Australia. 
+61 7 4124 2525